Is Room Service Free on Princess Cruises?

Eric DawsonByEric Dawson Boats & Cruises

For travelers asking is room service free on Princess Cruises, the answer is not entirely: pizza costs extra.

Food choices for cabin delivery include sandwiches, burgers, soups, salads, cakes, and cookies, with the snack menu available in your cabin. For breakfast delivery, mark your choices on the breakfast order card, select a next-morning delivery time, and hang it on your cabin door.

What Can You Order and When?

Room service on Princess Cruises also offers croques and hot dogs. Round-the-clock availability is reported in cruise guides, including Cruise With Leo’s description of a room service menu available 24 hours a day.

OceanNow is an on-demand, location-based delivery service, rather than a menu category. Food and drinks ordered through the Princess Cruises App are available for delivery anywhere on the ship, not just to a stateroom.

Ordering Through the Princess Cruises App

App ordering provides a route for requesting something to eat or drink at your location. Use the onboard ordering process:

  1. Open the Princess Cruises App.
  2. Choose food or drinks for delivery.
  3. Request delivery to your location on the ship.

Item costs appear on the live order screen before an OceanNow order is confirmed, users on Reddit report. Checking that screen gives guests an opportunity to review their selections before placing the order.

Checking Menu Availability

Princess’s onboard FAQ confirms app delivery but allows ordering at any time of day or night but does not promise identical choices on every ship. Treat a general description of room service as an overview, not a guarantee that a particular dish can be ordered at any hour.

Before planning a cabin meal around a favorite item, consult the onboard menu and ask about availability at the time you want to eat. A published food category can help you decide what to look for, but it does not replace the actual selection offered during your sailing. Keep that distinction in mind when comparing a cruise guide’s sample menu with the choices in front of you onboard.

Is Room Service Free on Princess Cruises with a Package?

Princess Plus and Princess Premier waive both OceanNow activation and the standard room-service delivery charge under Princess’s July 27, 2023, package announcement. Those benefits cover the stated service fees, rather than making every delivered food or drink item complimentary.

OceanNow’s activation charge was assessed once per guest, per voyage, while the standard room-service charge applied per delivery. A fare comparison needs to distinguish the guest-and-voyage activation fee from the charge attached to each room-service delivery.

Charge or Package Price Princess Standard Princess Plus Princess Premier
OceanNow one-time activation fee $14.99 per guest, per voyage as of September 2026 Waived Waived
Standard room-service charge $5 per delivery Waived Waived
Princess Plus package price Not applicable $60 per person per day Not applicable
Princess Premier package price Not applicable Not applicable $80 per person per day

Package prices and service charges in this comparison are historical 2023 figures, not a current sailing quote. Each package’s component list used the wording “Free OceanNow Delivery Service Activation”; the room-service waiver appeared separately in the package terms. Princess’s current room-service overview does not confirm that these historical amounts remain current for September 2026.

Choosing a package calls for looking beyond a delivery benefit alone. Compare the current terms attached to your booking with the food, drinks, and restaurant meals you expect to order, rather than treating the historical package price as an offer for your sailing.

Does Ordering Pizza Mean Paying Extra?

Pizza on the Princess Cruises room-service menu is listed as an additional-cost item, so ordering it means paying for the food rather than selecting an included option.

Food charges and delivery charges are separate parts of an order. A pizza purchase pays for the menu item; complimentary delivery concerns the service of bringing an order to you. Treat those as separate questions when deciding what to order.

Your cabin’s snack menu is the place to check the pizza selection and item-level pricing. Check the entry for the pizza you want before placing an order, rather than assuming that its inclusion in a room-service food category means it is complimentary.

Before confirming an OceanNow order, review the pizza entry. Keep the food price separate from the delivery terms attached to your booking.

Should Sandwiches Be Ordered Through OceanNow or by Phone?

Sandwich orders raise a practical question about how you prefer to request a meal. Choose the food you want, then check the terms of the ordering route you intend to use.

Phone ordering is the distinction passengers make when comparing those routes: users on Reddit associate the cabin phone with room-service delivery and the onboard app with OceanNow. For a sandwich order, choose the ordering route before confirming the request rather than treating the phone and app as interchangeable.

Reddit users also report that follow-up OceanNow orders to their stateroom did not carry an additional service fee after activation. That describes their onboard experience, not a guarantee about the total for another guest’s order. Ask about your selected ordering method if the charging terms are unclear.

Cabin delivery is only one use of the app, rather than its sole purpose. Guests planning to eat somewhere other than their stateroom have an ordering option that is not limited to bringing food to the room.

Sandwiches and croques appear among Princess’s room-service choices, and the cabin menu lists the snacks available to order. Consult that menu when choosing the food for a stateroom meal. A sandwich is a confirmed menu example, but the choice of sandwich and the choice of ordering method are separate decisions.

Are Appetizers and Snacks Complimentary?

Appetizers and snacks are not automatically a complimentary delivery order just because the food appears on the room-service menu.

Smaller orders on the official room-service menu include soups and salads, along with cakes and cookies for guests who want a snack rather than a full meal. Your cabin’s menu is the place to check the complete snack selection and individual item prices.

Users on Reddit say most food they ordered through OceanNow was included in their fare, while drinks cost extra. Their reports help explain why passengers sometimes describe the food as free even when the ordering service has separate terms. Avoid turning that experience into a promise that every appetizer or snack will be included on your sailing.

Dining-room desserts offer a separate option when cabin delivery is not the priority. Included dining choices feature Princess Love Boat Dream, traditional New York cheesecake, and a create-your-own sundae. Pastries are also offered at The Pastry Shop, Horizon Court, The Eatery, and World Fresh Marketplace.

Royal afternoon tea is another dining experience Princess describes, with premium teas, scones, sandwiches, and delicate sweets. Offered in the piazza on Enchanted, Regal, Royal, and Sky Princess, it is also available on Diamond Princess while in Japan. That description concerns an onboard tea experience, not a list of snacks available for cabin delivery, so do not use it to build a room-service order.

My weakness is old diners with unchanged menus, which is a fine way to become confidently wrong about a ship’s appetizers and snacks. For this section’s snacks, I would inspect the menu kept in the cabin before ordering, because a familiar category does not tell me whether a particular item is included or carries a price.

Do Package Waivers Cover Sides and Drinks?

A side or beverage needs to be checked against its own menu listing and any applicable food or beverage benefit. Review each accompaniment you want to order rather than assuming it has the same inclusion status as the main dish.

Beverage coverage has its own package limits: Princess Plus covered drinks up to $15, while Princess Premier covered drinks up to $20 under Princess’s 2023 package terms. Both beverage packages also included 25 percent off bottles of wine. Those benefits distinguish covered drinks from discounted purchases without treating either category as a delivery charge.

Specialty coffees and smoothies appeared among the Plus beverage benefits, while champagne by the glass appeared among Premier’s listed benefits. Compare the drink being ordered with the beverage portion of the package, rather than using the room-service waiver to decide its price.

Bottled water deserves its own check, even when ordered alongside a meal. Shine Cruise and Cruise With Leo list a 0.5L bottle at $2.50 and a 1.5L bottle at $5.00, while Citizen Daily Post describes bottled water as carrying an additional fee without specifying an amount. These guide prices are not a current ship-specific quote from Princess.

Before adding water or another beverage, check the current listing and the beverage terms for your booking. Keeping the menu selection separate from the service benefit makes the question more precise: what does the selected item cost, rather than what does delivery cost?

What Is Casual Dining on Princess Cruises?

Casual dining on Princess Cruises is a restaurant category, not another name for room service. Meals in this category belong to the ship’s restaurant dining program rather than its cabin-delivery service. Understanding that distinction keeps a restaurant menu price separate from the cost of having an order delivered.

Princess offers up to seven casual dining experiences, including gourmet pizza and burgers, for a nominal fee. Those choices provide restaurant alternatives within the onboard dining program. A casual restaurant’s food style does not make its menu part of the room-service offering, even when familiar dishes appear in both settings.

Announced casual prix fixe venues included Vines, Salty Dog Pub, O’Malleys, Ocean Terrace, Planks, Steamers, Alfredo’s, and GiGi’s. For Princess Standard guests, the stated price was $14.99, with individual selections continuing at a la carte prices in the 2023 package announcement. That amount was a restaurant meal price, not a room-service delivery charge.

Prix fixe dining refers here to the announced three-course menus. Individual a la carte selections offered a separate way to order, rather than requiring the set-menu format. When comparing restaurant choices, distinguish the price attached to that set meal from the price attached to a particular selection.

Package benefits placed these casual-dining options within Princess Plus and Princess Premier on applicable voyages. Restaurant inclusion is therefore its own dining benefit, rather than simply another description of in-cabin service. Look for the casual-dining wording when considering a restaurant meal under either package.

Specialty dining occupies another restaurant category, with up to eight options available for an additional fee. Sabatini’s and Crown Grill are examples within that group. Treat the specialty designation separately from casual dining when choosing where to eat, rather than treating every restaurant outside the main dining room as the same category.

Main dining room breakfast is an included choice for travelers who want a sit-down morning meal covered by the cruise fare. Princess’s dining overview also describes up to eight complimentary dining options. Neither statement means that every restaurant or every delivery order is included, so choose the dining setting before comparing its menu and charges.

Frequently Asked Questions

Why Might an Onboard Menu Show a Different Delivery Charge?

Posters in the Cruise Critic Community describe conflicting messages from onboard menus, brochures, and staff. Some report seeing a $9.95 room-service charge while other materials described the service as complimentary. Others say individual food items were priced or marked “complimentary,” adding to the confusion about what the charge covered.

Those posters describe the reported amount as a delivery charge added to the onboard account, rather than a food price or gratuity. Ask onboard staff to explain any unfamiliar charge before ordering, including whether it applies to the delivery or to a selected item.

Cruise Critic posters caution that their experiences may differ by ship or itinerary. If staff advice and the menu appear to disagree, ask which terms apply to the exact order you plan to place rather than relying on another passenger’s bill.

Is Door-Hanger Breakfast Complimentary?

Princess instructs guests to tick their choices on the breakfast order card, hang it on the cabin door, and select a delivery time for the following morning. Users on Reddit report receiving door-hanger breakfast without a charge, and Shine Cruise describes continental breakfast as complimentary. Citizen Daily Post says it is usually complimentary even on the Standard fare.

Passenger accounts and cruise guides explain why this breakfast is often described as free, but Princess’s room-service overview does not settle its current pricing or delivery terms. Check your cabin’s breakfast card and ask about any applicable charge before submitting it. Avoid assuming that a report about continental breakfast also covers every other meal delivered to a stateroom.

Do I Need to Buy Wi-Fi to Order Through the App?

Users on Reddit report being able to place OceanNow orders through the onboard app without buying a Wi-Fi package. Princess’s onboard FAQ confirms that app ordering is available, but its food-delivery wording does not explain the connection requirements.

Before buying internet access solely to order food, ask onboard staff how to use the ordering feature on your sailing. Keep the question focused on access to the app’s onboard functions rather than assuming that ordering a meal and purchasing internet service are the same requirement. The passenger reports are useful practical experience, not a complete technical promise for every device or sailing.

Can I Use an Older Menu to Budget for My Cruise?

Princess’s room-service overview names food categories without providing a complete ship-specific menu, and its dining overview describes casual restaurant charges without publishing current prices for each venue.

For budgeting, separate the menu item you want from the service used to receive it and any package benefit you expect to apply. Once onboard, compare those expectations with the cabin menu and the terms staff confirm for your booking. That approach leaves room for checking the actual order instead of assuming that a historical announcement or another traveler’s experience settles the total.

References

Sources read in September 2026.

Eric Dawson

I'm Eric Dawson, and I write The Money Watch from north Columbus, Ohio. Most of what I cover comes from my own life: renting, a 2014 Honda Fit, parking, computers, food and the bills behind all of it. I spent four years in an apartment-property office and eleven on a distributor's operations desk, reading leases and invoices. Where you need real information, I research the maker's or agency's own page and independent sources and report what they publish. I don't give tax, investment, legal or medical advice.